About the Role
CMDB, Discovery, and Service Mapping: Implement ITIL CMDB models and work with top public cloud vendors (AWS, Azure, Google Cloud). Manage Docker, Kubernetes, and VMware environments.
System Administration: Extensive experience with Unix and Windows servers, including advanced domain and system admin tasks.
Event Management: Expertise in platforms like Netcool, HPOM, and SolarWinds. Skilled in handling SNMP traps, MIBs, and OIDs.
Scripting and Automation: Proficiency in PowerShell, Perl, Python, JavaScript, and XPath scripting. Strong knowledge of Ruby, Java, and RegEx.
Enterprise Application Configuration: Hands-on experience in deploying applications like Oracle, WebSphere, and Apache.
Consultancy Skills: Exceptional communication and presentation abilities, with proven experience leading ITSM solution development and delivery.
Requirements
Minimum 3+ years of experience in ITOM or IT services/consulting.
Strong knowledge of ITIL (Foundation level or higher), with familiarity in frameworks like COBIT or IT4IT.
Proficiency in Web Technologies (XML, HTML, JavaScript) and experience in a SaaS environment.
Understanding of technical components such as LDAP, VPN, SSL, SAML/SSO.
Bachelor’s degree in Information Technology or related field, with demonstrated expertise in technical consulting roles.
Native or fluent proficiency in spoken and written English.
About the Company
Claidroid Technologies stands at the forefront of digital transformation, specializing in a comprehensive spectrum of Enterprise Service Management and Enterprise Security Management solutions. Our expertise includes ServiceNow Proficiency, Identity and Access Management (IAM), Customer Identity and Access Management (CIAM), and Identity as a Service (IDaaS), among others. Integrating the best of on-site and offshore resources, we strive to meet and exceed our clients' evolving needs.
With our headquarters in India, we've broadened our reach by establishing Claidroid Technologies Oy in Helsinki, Finland, and Claidroid Technologies Americas LLC in the USA. Our expansion aims to deliver our bespoke services to a wider audience across these regions.
Why Join Us?
Competitive Compensation: Salary in line with the best in the industry, along with generous perks.
Hybrid Working Model: Enjoy the flexibility to work remotely
Generous Benefits: Comprehensive health insurance, performance bonuses, and other rewards.
Career Growth: Opportunities to grow in a dynamic, innovative environment focused on leadership and continuous improvement.
Work Culture: Be part of a collaborative and inclusive team that values your contributions and supports your professional development.